Toyota

Iraq – July 7th, 2026 

Toyota Iraq conducted a field tour to award the Training and Accreditation Programme certificates to employees across Toyota Iraq representative network. Held from 7 to 22 July 2026, the tour included visits to Toyota and Lexus branches across various governorates in Iraq. This tour was organised to celebrate the employees who successfully completed both technical and non-technical training programmes, and in recognition of their commitment to developing their professional skills and anchoring Toyota’s global standards in their daily work environment.

The tour maintained a hands-on field approach, bringing it close to the working teams within the branches. The certificate presentation ceremonies added a deeper human dimension to this achievement, celebrating employees’ efforts directly at their workplaces and amongst their peers. The activities included holding recognition ceremonies inside each branch in the presence of branch management, awarding certificates to the participating staff, and taking commemorative photos to document these proud milestones. This reflects Toyota Iraq’s commitment to celebrating the expertise behind its service quality and customer experience.

The tour also highlighted Toyota Iraq's training and development framework, which is designed to build the capabilities of employees across its network. More than 180 certificates were awarded under the technical training programs, including Technical Training Levels, Hybrid Vehicle Training Programs, and Technical Certification Programs in line with Toyota's global standards. In addition, more than 282 certificates were awarded under the non-technical programs, covering Service Advisors, Customer Relations Advisors, Parts Advisors, and Sales Advisors. These programs reflect the company's commitment to placing its people at the heart of development by equipping them with the knowledge and expertise needed to deliver more efficient and professional customer service.

Expressing the importance of this milestone in the talent development journey, Mr. Taha Shihani, General Manager of Field Operations at Toyota Iraq, said: "These certificates represent your achievement in successfully completing Toyota Iraq's training programme and reflect your commitment to applying the skills you acquired during training in the actual work environment. Toyota Iraq will continue to support your professional journey and continuously develop your capabilities, driven by our belief that continuous training and sustainable learning are the foundation for achieving excellence and delivering the best experience and service to our valued customers. Our training team also remains committed to continuously developing and updating training content, while launching advanced professional levels across various fields to provide you with greater opportunities for learning, growth, and earning additional professional certifications and accreditations. Your learning journey does not end here, but is only the beginning, and many more opportunities for excellence and success lie ahead."

Through this tour, Toyota Iraq moves ahead in investing in the development of national talent and fostering a culture of continuous learning across its network, ultimately enhancing the quality of services delivered to customers throughout Iraq. These certificates also mark the beginning of a broader professional journey, where expertise is built step by step and knowledge is transformed into daily practice, contributing to higher standards of performance and strengthening confidence in the Toyota and Lexus experience in Iraq.